Care Coordinator

Gastro Health; Charlottesville (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Voluntary life insurance

Voluntary disability insurance

Accident insurance

Hospital indemnity insurance

Critical illness insurance

Identity theft insurance

Legal insurance

Pet insurance

Paid time off

Discounts at local fitness clubs

Discounts at AT&T

Tickets at Work discounts

Job summary

Gastro Health in Charlottesville is seeking a Full-Time Care Coordinator to join our team. You will handle administrative tasks for physicians, coordinate patient care, and streamline communications to ensure patient satisfaction.

You'll schedule procedures and follow-ups, check out patients, and assist with questions about procedures. Our role emphasizes work-life balance with a Monday–Friday schedule and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Medical terminology knowledge required.
• Strong administrative and scheduling abilities.

Responsibilities

• Handle all administrative tasks for the physician/provider.
• Coordinate and liaison for the patients' medical care.
• Streamline patient-physician communications to ensure patient satisfaction.
• Provide medical literature and clinical preparation instructions to patients.
• Assist patients with questions and/or concerns regarding procedures.
• Schedule procedures to be performed by the physician.
• Review the physicians schedule for maximum scheduling efficiency.
• Schedule all diagnostic tests, procedures and follow-up appointments.
• Schedule follow-up appointments including recalls.
• Check-out patients at the end of their visit and provide next step instructions.
• Request medical records from doctors and hospitals.
• Returns patient calls promptly and professionally.
• Call-in new prescriptions and refills and obtain authorization if necessary.
• Obtain lab results including stat requests.
• Complete tasks from Electronic Medical Record.
• Reviews open orders every three days and works accordingly.
• Contact patients with test results.
• Sends history and physical forms to outpatient facility.
• Other duties as assigned.
• Spanish a plus.

Skills

Medical terminology knowledge

Spanish language skills a plus

Education

High school diploma or GED

Job description

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patients medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Reviews open orders every three days and works accordingly
• Contact patients with test results
• Sends history and physical forms to outpatient facility
• Other duties as assigned
• Spanish a plus

Minimum Requirements

• High school diploma or GED equivalent
• Medical terminology knowledge

We offer a comprehensive benefits package to our eligible employees:

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
• Discretionary profit-sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Pet insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!