Care Coordination Support Assistant

Main Line Health; Willistown Township (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Employee parking

Tuition reimbursement

Employee discounts

Job summary

Main Line Health, Inc. is seeking a Care Coordination Support Assistant at Paoli Hospital to support administrative and care coordination tasks. Duties include managing phone lines, coordinating calendars, and handling documentation for new hires and CMS forms.

The role also includes completing insurance authorizations and assisting with patient discharges and post-acute care logistics. Ideal candidates have at least 2 years in healthcare, an Associate's degree, and familiarity with EPIC.

Qualifications

• Minimum 2 years of experience in a healthcare setting.
• Associates degree required.
• Duties include administrative support and care coordination tasks.

Responsibilities

• Manage department phone lines and route calls.
• Coordinate calendars, meetings and deadlines.
• Coordinate documents for new hires and ensure CMS forms are used.
• Complete authorizations for skilled nursing facility placements and other post-acute services.
• Coordinate dialysis setup for outpatient treatment.
• Obtain signatures for Medicare forms at discharge.
• Support care coordinators and assist with communications with facilities and payers.
• Oversee Medicare appeal submissions and related documentation.

Skills

Admin support

Communication

Calendar management

Care coordination

EPIC familiarity

Education

Associates degree

Tools

EPIC

Job description

Could you be our next Care Coordination Support Assistant at Paoli Hospital?

Why work as an Care Coordination Support Assistant with Main Line Health?

Make an Impact!

Administrative Support (25%)Manage department phone lines and route calls timely and appropriately. Process check-requests from internal/external customers. Confirm accuracy of request validate with supporting information from EPIC. Maintain office supply inventory and Center for Medicare (CMS) forms utilized in the department. Coordinate and maintain the department’s shared calendar, including meetings and deadlines. Coordinate documents required for new hires. Manage oxygen ordering and delivery logistics for patients discharged from the hospital. Perform general administrative tasks to support departmental operations. Care Coordinator Support (75%)Complete authorizations for skilled nursing facility placements and other post-acute services. Coordinate dialysis setup for patients requiring outpatient treatment. Obtain signatures for IMM (Important Message from Medicare) forms at discharge. Conduct initial patient assessments when appropriate and within scope. Assist with documentation, follow-up tasks, and communication with facilities and payers. Assist with documentation, follow-up tasks, and communication with facilities and payers. Support Care Coordinators with additional duties as assigned to ensure smooth patient transitions. Oversee Medicare appeal submissions and related documentation, this is a time sensitive function.

Develop and Grow Your Career!

Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.

Get Involved!

Become engaged by joining hospital & system-wide Committees, Unit Councils, evidence-based research projects, and precepting new staff.

Join the Team!

Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

Position-Specific Benefits include:

You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position:

Care Coordination Support Assistant

Shift:

Monday - Friday; 8:00-4:30 pm

Experience:

Minimum of 2 year experience in a healthcare setting required.

Education:

Associates degree required.