Care Coordination Supervisor

Concerto; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits

Matching 401k plan

Paid time off (PTO)

Job summary

Concerto is seeking a Care Coordinator Supervisor in Detroit, Michigan, responsible for supervising Care Coordinator RN and Social Work positions. This role requires collaboration with the interdisciplinary care team, advocating for members, and providing essential services for patients.

The ideal candidate will be a Licensed Registered Nurse or Nurse Practitioner with 3-5 years of relevant healthcare experience. Concerto offers a competitive salary, comprehensive health benefits, and additional perks for employees.

Qualifications

• Must be a Licensed Registered Nurse or Licensed Nurse Practitioner.
• 3-5 years of experience in a healthcare, patient-oriented customer service position.
• Experience with populations similar to the Medicare Enrollee population.

Responsibilities

• Supervise Care Coordinator RN and Social Work positions.
• Work collaboratively with the interdisciplinary care team.
• Advocate for members' rights and resources.

Skills

Licensed Registered Nurse (RN)

Customer service experience

Case management experience

Disease management experience

Education

RN or Nurse Practitioner license

Job description

Job Description

The Care Coordinator Supervisor is responsible for supervising the Care Coordinator RN positions, Care Coordinator Social Work positions, and the Navigator positions. The Supervisor will work collaboratively with their team as well as with providers as they provide medical, behavioral, psycho/social care, coordinating long-term services and supports, home and community-based services, health and wellness classes, and other related services and supports to members. The Supervisor serves as an active advocate for the members’ rights and plays a key role in the interdisciplinary care team and is a resource to the Director of Care Management, members, their families, and support systems.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel is required and the percentage of travel is based on patient and enrollment needs.

Qualifications

• Licensed Registered Nurse (RN) or Licensed Nurse Practitioner
• 3-5 years of experience in a healthcare, patient oriented customer service position required
• Experience with the populations similar to the Medicare Enrollee population, including community based and facility-based people with medical, LTSS and/or behavioral needs
• Case management experience preferred
• Disease management experience preferred

Additional Information

We offer a competitive salary, comprehensive health benefits including medical, dental, and vision, matching 401k plan, PTO, and many additional benefits to our full and part time employees.