Care Coordination Specialist – Scheduling & Patient Access

ADP, Inc.; Butner (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

UHealthSolutions, Inc. at Federal Medical Center – Butner, NC is seeking a Care Coordinator to schedule future patient appointments, answer calls, and triage inquiries.

The role supports coordination between FCC Butner staff, on-site specialists, and community providers while ensuring patient confidentiality and compliant record handling. The position emphasizes accurate appointment management, strong communication, and teamwork within a federal healthcare setting, with adherence to privacy and

Qualifications

• Strong verbal and written communication skills.
• Good planning and organizational abilities.
• Ability to work independently and with multiple departments.

Responsibilities

• Act as liaison between FCC Butner Health Services Unit, on-site specialists and external providers.
• Provide access to inmate consultation notes while maintaining confidentiality.
• Schedule inmates for on-site clinics and follow-up care with approval.
• Coordinate and reschedule patient appointments based on urgency and next available slot.
• Provide administrative support to daily clinic operations.

Skills

Communication skills

Organizational skills

Detail-oriented

Teamwork

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

UHealthSolutions, Inc. at Federal Medical Center – Butner, NC is seeking a Care Coordinator to schedule future patient appointments, answer calls, and triage inquiries.

The role supports coordination between FCC Butner staff, on-site specialists, and community providers while ensuring patient confidentiality and compliant record handling. The position emphasizes accurate appointment management, strong communication, and teamwork within a federal healthcare setting, with adherence to privacy and