Care Coordination Specialist: Patient Resources & Transitions

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Phoenix Children's Hospital, Inc. is looking for support staff to assist with Social Work and Utilization Management activities. Candidates will engage in patient care logistics, manage hospital procedures, and ensure effective communication within healthcare teams.

This role demands excellent communication skills and requires a minimum of three years in healthcare. A high school diploma is a must, with higher education preferred.

Qualifications

• Three years of experience in health care as a nursing student, medical assistant, or related field.
• Experience with medical terminology.

Responsibilities

• Receives and fulfills requests for transportation vouchers and amenities.
• Supports Utilization Management activities and case management.
• Conducts post-discharge follow-up calls to patients.

Skills

Excellent communication skills

Effective critical thinking skills

Moderate computer skills

Effective decision-making/problem-solving skills

Bilingual (Spanish)

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in a related field

Job description

Phoenix Children's Hospital, Inc. is looking for support staff to assist with Social Work and Utilization Management activities. Candidates will engage in patient care logistics, manage hospital procedures, and ensure effective communication within healthcare teams.

This role demands excellent communication skills and requires a minimum of three years in healthcare. A high school diploma is a must, with higher education preferred.