Care Coordination Specialist - Intake & Referrals

Enhabit Home Health & Hospice; Carlsbad (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Medical coverage

Dental coverage

Vision coverage

Supplemental insurance

Flexible spending accounts

Bonus opportunities

Continuing education

Scholarships

Job summary

Enhabit Home Health & Hospice in Carlsbad, NM, seeks a Referral Coordinator to support branch operations and referral sources. You will coordinate patient referrals and ensure smooth transitions to services while applying regulatory guidelines.

The role emphasizes customer service, Medicare knowledge, and basic tech skills; a high school diploma is required, nursing candidates are preferred, and driving may be required in some cases.

Qualifications

• Must possess a high school diploma or equivalent.
• Two years of healthcare experience with one year in home health or pediatrics.
• Demonstrated customer service experience.
• Knowledge of Medicare guidelines governing home health or hospice.
• Basic technology skills including mobile device operation.

Responsibilities

• Coordinate patient referrals and serve as a resource for referral sources.
• Collaborate with the branch and sales teams for coordination and transition to services.
• Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Communication

Regulatory knowledge

Education

High school diploma or equivalent

Licensed nursing (RN/LPN) preferred

Tools

Mobile device operation

Job description

Enhabit Home Health & Hospice in Carlsbad, NM, seeks a Referral Coordinator to support branch operations and referral sources. You will coordinate patient referrals and ensure smooth transitions to services while applying regulatory guidelines.

The role emphasizes customer service, Medicare knowledge, and basic tech skills; a high school diploma is required, nursing candidates are preferred, and driving may be required in some cases.