Care Coordination Specialist

St. Mark's Hospital; Salt Lake City (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

PTO & disability

Job summary

St. Mark's Hospital is seeking a Case Management Assistant to join a collaborative team dedicated to serving patients in need and supporting one another. You will coordinate with RN case managers and social workers, handle referrals for post-acute care, and monitor discharge planning to ensure smooth patient transitions.

The role requires medical knowledge, healthcare experience, and strong communication. You will work with multidisciplinary rounds and utilize the web-based referral systems to

Qualifications

• Associate Degree preferred
• Medical knowledge and terminology required
• Minimum one year of experience in a health care setting required
• Health care professional (C.N.A., E.M.T.) preferred
• Ability to establish and maintain collaborative and effective working relationships
• Ability to communicate effectively in oral, written and electronic formats
• Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills
• Ability to be self-motivated, goal-directed, and dependable
• Demonstrates computer and typing skills

Responsibilities

• Coordinate with RN case manager and social worker for support needed. Communicate updates on progress throughout the day.
• Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
• Make referrals through the web-based referral system to PAC providers requested.
• Monitor patients with PAC referrals and intervene to expedite discharge.
• Prioritize workload to ensure timely contact and intervention with PAC providers.
• Send additional information to PAC provider when requested.
• Communicate with RN case managers/social workers regarding PAC referrals, bed availability, and other barriers.
• Communicate results of PAC referrals with the patient, including signing the Patient Choice letter.
• Monitor Medicare patient discharge dates and deliver the IMM to the patient per facility policy.
• Deliver the Beneficiary Notice to patients in the BPCI-A program.
• Obtain physician signature on required Case Management documents and forms.
• Set up transportation and generate discharge packets for PAC transfers.

Skills

Collaborative teamwork

Communication skills

Analytical thinking

Self-motivation

Computer skills

Typing skills

Education

Associate Degree

Tools

NATE Tempo

Job description

St. Mark's Hospital is seeking a Case Management Assistant to join a collaborative team dedicated to serving patients in need and supporting one another. You will coordinate with RN case managers and social workers, handle referrals for post-acute care, and monitor discharge planning to ensure smooth patient transitions.

The role requires medical knowledge, healthcare experience, and strong communication. You will work with multidisciplinary rounds and utilize the web-based referral systems to