Care Coordination Specialist

Intermountain Healthcare; Denver (CO); On-site; USD 28,000 - 39,000; Full time

Job summary

Intermountain Healthcare seeks a Care Management Assistant to bridge patients with nurses, social workers, and the healthcare team. You will coordinate appointments, educate families on resources, and relay regulatory or payer notifications to ensure timely care.

This role requires clinic/hospital experience, strong communication, and proficiency with EMR systems. The position involves 36 hours weekly on 12-hour shifts in Denver, CO, with competitive benefits.

Qualifications

• Healthcare experience in clinic or hospital setting.
• Customer service with focus on communications and problem resolution.
• Proficiency in advanced computer skills.
• Caregivers who conduct home or community visits must maintain BLS, have a driver’s license, insurance, and reliable transportation.

Responsibilities

• Coordinate appointments and communicate with physicians and families.
• Educate patients about resources and payer notifications.
• Transmit clinical information for service authorizations per contractual requirements.
• Monitor referrals and maintain ongoing communication with care managers, RNs, and payers.

Skills

Referral Management

Patient Advocacy

Care Coordination

Communication

Prioritization

Compliance

Documentation

Organization

Problem Solving

Community Resource Navigation

Electronic Medical Record

Education

Associate or bachelor’s degree

Medical terminology

Job description

Intermountain Healthcare seeks a Care Management Assistant to bridge patients with nurses, social workers, and the healthcare team. You will coordinate appointments, educate families on resources, and relay regulatory or payer notifications to ensure timely care.

This role requires clinic/hospital experience, strong communication, and proficiency with EMR systems. The position involves 36 hours weekly on 12-hour shifts in Denver, CO, with competitive benefits.