Care Coordination & Scheduling Specialist

Care Finders, Inc.; Torrington (CT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital

Job summary

A&B Homecare Solutions, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to ensure patient care needs are met efficiently. The role involves scheduling field staff, communicating with patients and families, and documenting care events in our scheduling system.

You will serve as backup to Intake for home care requests and collaborate across departments to support care delivery. A High school diploma, 1+ year of customer service, and home healthcare exposure are preferred.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• 1+ years of home healthcare experience preferred.

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system.
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understanding that communication is vital within the office as well as to everyone involved in our clients' care.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

A&B Homecare Solutions, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to ensure patient care needs are met efficiently. The role involves scheduling field staff, communicating with patients and families, and documenting care events in our scheduling system.

You will serve as backup to Intake for home care requests and collaborate across departments to support care delivery. A High school diploma, 1+ year of customer service, and home healthcare exposure are preferred.