Care Coordination Scheduler for In-Home Services

Humboldt Senior Resource Center; Eureka (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

The Humboldt Senior Resource Center in Eureka, CA is seeking a full-time Home Care Scheduler to coordinate in-home services for PACE participants. This administrative role, under the Home Care Manager, ensures accurate assignment of authorized care hours and efficient scheduling of CarePartners and contracted providers.

The Scheduler acts as a communications hub among participants, families, staff, and providers, supporting service delivery, compliance, and continuity of care.

Qualifications

• High school diploma or GED required.
• One year working with frail or elderly population preferred.

Responsibilities

• Maintains live scheduling calendar for Home Care services.
• Maintains master list of all participants and the current authorized in-home care hours.
• Schedules/reschedules in-home CarePartner assignments.
• Receives and responds to telephone calls from Home Care vendors and CarePartners; directs to Home Care Manager as needed.
• Assists Center Manager and Home Care Manager in coordinating and scheduling contractor and employee trainings.
• Assists Home Care team in monitoring Home Care hours and duties as provided by the participant’s Plan of Care.
• Reports significant participant condition changes to Home Care Manager.
• Follows agency policies for incident reports, grievances and appeals.
• Communicates effectively with participants, family members, caregivers, staff, and visitors.
• Completes documentation accurately and in a timely manner.

Skills

Customer service

Verbal & written communication

Organization

Multitasking

Confidentiality

HIPAA

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

EHR software

Timekeeping software

Job description

The Humboldt Senior Resource Center in Eureka, CA is seeking a full-time Home Care Scheduler to coordinate in-home services for PACE participants. This administrative role, under the Home Care Manager, ensures accurate assignment of authorized care hours and efficient scheduling of CarePartners and contracted providers.

The Scheduler acts as a communications hub among participants, families, staff, and providers, supporting service delivery, compliance, and continuity of care.