Care Coordination Scheduler

Centerstone; Poplar Bluff (MO); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks

Job summary

Brightli is seeking a Scheduling Coordinator in Poplar Bluff, MO, to optimize provider schedules across Psychiatry, Outpatient, and Community Services. You will ensure accurate appointment management, coordinate with clinical teams, and support high-quality service delivery in a compassionate, team‑oriented environment.

The role emphasizes attention to detail, HIPAA compliance, and collaboration with Client Contact Services.

Qualifications

• Must possess at least a high school diploma or GED.
• Experience in an office setting is preferred.

Responsibilities

• Build and maintain schedules for designated programs and service lines within the electronic health records system.
• Review assigned providers’ schedules for errors and coordinate with Client Contact Services to rectify any issues.
• Assist with caseload management and maintenance as required.
• Coordinate program‑specific appointments for clients.
• Collaborate with clinical teams on caseload management, schedule utilization, client attendance policy adherence, and discharge protocols.
• Communicate with Client Contact Services staff to fill available appointment times for programs.
• Ensure compliance with HIPAA guidelines when interacting with clients and coworkers.
• Generate reports for the designated department regarding scheduled appointments throughout the system.
• Attend all required meetings.
• Address management needs, including data collection, program evaluation, schedule maintenance, and updates to the electronic health record.
• Perform additional duties as assigned.

Education

High school diploma or GED

Job description

Brightli is seeking a Scheduling Coordinator in Poplar Bluff, MO, to optimize provider schedules across Psychiatry, Outpatient, and Community Services. You will ensure accurate appointment management, coordinate with clinical teams, and support high-quality service delivery in a compassionate, team‑oriented environment.

The role emphasizes attention to detail, HIPAA compliance, and collaboration with Client Contact Services.