Care Coordination Outreach Specialist (IBCCP)

Aunt Martha's Health & Wellness; Park Forest (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Paid Vacation

Paid Sick Time

Paid Holidays

Retirement Plan

EAP

Employee Discount Programs

Professional Development and Career成长

Job summary

Aunt Martha’s Health & Wellness in Park Forest, IL is seeking a Care Coordinator Outreach Worker for the IBCCP program. This 100% on-site role focuses on enrollment, care coordination, and outreach to connect patients with preventive services and resources.

Under supervision, you will enroll eligible patients, schedule follow-ups, educate on screenings, collaborate with clinics and community partners, document activities in the Athena EHR, and support program goals while managing multiple

Qualifications

• High School Diploma or GED preferred; no college degree required.
• Experience in healthcare, community outreach, patient services, customer service, or care coordination is preferred.
• Bilingual English/Spanish proficiency is preferred.

Responsibilities

• Provide enrollment support for new and established patients eligible for IBCCP.
• Assist patients with determining IBCCP eligibility and enrollment.
• Collaborate with clinic staff and external organizations to reach eligible patients.
• Support outreach and enrollment goals.
• Educate patients about screenings and preventive services.
• Conduct outreach through clinic, home, and hospital visits.
• Complete health-risk screenings and schedule follow-ups.
• Coordinate medical follow-up for infants needing additional screening.
• Provide referrals and follow-up for medium- and high-risk patients.
• Educate patients on emergency department use and preventive care.
• Document patient information and outcomes in Athena EHR.
• Maintain program databases and respond to inquiries.
• Maintain patient confidentiality per HIPAA.
• Attend meetings and trainings.
• Complete Core Curriculum training.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Organization

Attention to detail

Independent work

Team collaboration

Professional demeanor

Education

High School Diploma or GED

Tools

Athena EHR

Microsoft Office

EHR software

Job description

Aunt Martha’s Health & Wellness in Park Forest, IL is seeking a Care Coordinator Outreach Worker for the IBCCP program. This 100% on-site role focuses on enrollment, care coordination, and outreach to connect patients with preventive services and resources.

Under supervision, you will enroll eligible patients, schedule follow-ups, educate on screenings, collaborate with clinics and community partners, document activities in the Athena EHR, and support program goals while managing multiple