Care Coordination Medical Assistant

Serene Health; San Diego (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401(K)

Paid Vacation and Sick Leave

Paid Holidays

Flexible Spending Accounts

Employee Assistance Program (EAP)

Company Discount Program

Job summary

Optima Medical Management Group in California is seeking a Medical Assistant to provide non-clinical coordination and support to the nursing team. You will handle medication profile intake, records and referrals coordination, provider notifications, and precise documentation in our systems.

No independent clinical judgment is performed. You will gather member medication profiles, schedule RN calls, assist with transitions of care, maintain EHR/CRM documentation, and liaise with providers and

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred (CMA/RMA/CCMA).
• 1–2+ years in ambulatory care, care coordination, or payer/provider support.
• Valid California driver’s license and valid vehicle insurance required.
• Bilingual Spanish/English a plus.

Responsibilities

• Gather member-reported medication profiles, allergies, and pharmacy information and route to RN for reconciliation.
• Schedule and confirm RN joint calls and follow-up appointments; manage reminders per outreach cadence.
• Assist with transitions of care tasks and TOC records; document status and deadlines.
• Prepare charts for RN assessments and document referral status.
• Send provider notifications with concise plan highlights (new goals, med updates, risk flags).
• Maintain accurate documentation in the EHR/CRM (Alliance) and payer portals.
• Coordinate non-clinical services (transportation, housing resources) per care plan guidance.

Skills

Attention to detail

Time management

Professional communication

Team collaboration

Problem solving

Confidentiality & compliance

Education

High school diploma or equivalent

CMA/CCMA/RMA certification preferred

Tools

EHR/CRM systems

Payer portals

Job description

Optima Medical Management Group in California is seeking a Medical Assistant to provide non-clinical coordination and support to the nursing team. You will handle medication profile intake, records and referrals coordination, provider notifications, and precise documentation in our systems.

No independent clinical judgment is performed. You will gather member medication profiles, schedule RN calls, assist with transitions of care, maintain EHR/CRM documentation, and liaise with providers and