Care Coordination Manager: Patient Access & Discharge

Johns Hopkins Medicine; Baltimore (MD); Sur place; USD 38 000 - 66 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Retirement plans

Generous time off

World-class facilities

Career advancement

Résumé du poste

Johns Hopkins Medicine in Baltimore seeks a Manager to oversee daily operations of a care coordination setting and resource center, ensuring efficient patient access, referrals, follow-up, and discharge planning. You will lead care coordination staff, drive compliance, and optimize workflows in alignment with organizational priorities.

The role requires a Bachelor's degree in healthcare administration or related field, plus 7+ years in patient navigation or care coordination, including 2+ years

Qualifications

• Bachelor's degree in healthcare administration, nursing, or related field.
• 7+ years of experience in patient navigation or care coordination; 2+ years in management.
• Managed care or call center experience preferred; licensure is a plus.

Responsabilités

• Oversee daily operations of a designated care coordination setting and resource center.
• Ensure efficient patient access, closed-loop referrals, and follow-up processes.
• Manage authorization life cycle and the resource call center operations.
• Lead planning, budgeting, staff development, and performance improvement initiatives.

Connaissances

Care coordination

Staff leadership

Budget management

Regulatory compliance

Patient navigation

Formation

Bachelor's degree in healthcare administration or related field

Description du poste

Johns Hopkins Medicine in Baltimore seeks a Manager to oversee daily operations of a care coordination setting and resource center, ensuring efficient patient access, referrals, follow-up, and discharge planning. You will lead care coordination staff, drive compliance, and optimize workflows in alignment with organizational priorities.

The role requires a Bachelor's degree in healthcare administration or related field, plus 7+ years in patient navigation or care coordination, including 2+ years