Care Coordination Manager: Lead Patient Care & Referrals

David-Raines-Community-Health-Center; Shreveport (LA); On-site; USD 55,000 - 86,000; Full time

Benefits offered by this job

11 paid holidays

Paid time off

Extended leave days

Discounted services

Loan repayment eligibility

Job summary

David Raines Community Health Centers in Shreveport, LA is seeking a Care Coordination Manager to lead patient care coordination across our clinics. You will supervise staff, monitor care gaps, coordinate referrals, and work with leadership to ensure timely follow-up and quality outcomes.

The role requires strong communication, proficiency with Word/Excel/Outlook, and a commitment to accessible healthcare. This is a full-time position with after-hours availability as needed.

Qualifications

• Supervise employee engaged in patient care coordination.
• Communicate effectively with physicians, staff and patients.
• Maintain confidential information with discretion.

Responsibilities

• Supervise employees engaged in patient care coordination including appointment setting and follow-up.
• Identify and communicate care gaps to leadership and staff.
• Track and report care gaps and outcomes to stakeholders.
• Develop dashboards, scorecards and reports to monitor coordination effectiveness.
• Coordinate referrals and outreach to ensure timely appointments.

Skills

Supervisory experience

Staff coordination

Communication skills

Computer literacy

Customer service

Education

High School Diploma or GED

Associate degree in business or healthcare administration

Tools

Word

Excel

Outlook

Job description

David Raines Community Health Centers in Shreveport, LA is seeking a Care Coordination Manager to lead patient care coordination across our clinics. You will supervise staff, monitor care gaps, coordinate referrals, and work with leadership to ensure timely follow-up and quality outcomes.

The role requires strong communication, proficiency with Word/Excel/Outlook, and a commitment to accessible healthcare. This is a full-time position with after-hours availability as needed.