Care Coordination & Bed Management Specialist

Kaiser Permanente; Honolulu (HI); On-site; USD 37,000 - 41,000; Part time

Job summary

Kaiser Permanente is seeking an experienced administrative professional to support bed management and coordination at Moanalua Medical Center in Honolulu. You will respond to incoming calls, collect patient data, and triage to the appropriate care team, while ensuring efficient patient throughput.

Responsibilities include maintaining bed trackers, coordinating with ER and house staff, and assisting with referrals and transportation arrangements for Kaiser Health Plan members.

Qualifications

• Minimum six (6) months of administrative experience in a health care facility or related experience.
• High School Diploma or GED required.
• Experience applying analytic techniques and computer skills to hospital data.
• Knowledge of health plan benefits and medical center operations.
• Understanding of regional policies and contract interpretation of out-of-plan medical services.

Responsibilities

• Maintains bed tracker for Moanalua Medical Center.
• Collaborates with House Supervisor and ER for bed placement and patient throughput.
• Assigns beds for inpatient admissions at Moanalua Hospital.
• Outreach to non-Kaiser Permanente hospitals for repatriation of Kaiser Health Plan members.
• Assist with coordination of air and ground transportation.
• Assist with referral entry in Tapestry for Kaiser Health Plan members admitted to non-Kaiser Permanente facilities.
• Provide timely response to incoming calls and triage to appropriate provider.
• Collect patient information, demographics, eligibility, and reason for call; document in the Kaiser Permanente EMR.
• Data entry in electronic medical record and other data systems as needed.
• Collaborate with membership services to answer inquiries about benefits and charges.

Skills

Analytical skills

Verbal communication

Education

High School Diploma or GED

Associate degree

Bachelor's degree

Tools

Electronic medical record

Spreadsheets

Job description

Kaiser Permanente is seeking an experienced administrative professional to support bed management and coordination at Moanalua Medical Center in Honolulu. You will respond to incoming calls, collect patient data, and triage to the appropriate care team, while ensuring efficient patient throughput.

Responsibilities include maintaining bed trackers, coordinating with ER and house staff, and assisting with referrals and transportation arrangements for Kaiser Health Plan members.