Care Coordination & Authorization Specialist

County of Riverside; Perris (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

The County of Riverside's Riverside University Health System, Community Health Clinics in Mead Valley, CA is seeking a Patient Services Coordinator to coordinate care and schedule initial appointments, while securing authorizations with contracted health plans.

The role emphasizes front-office excellence, data entry into care management systems, and collaboration with primary and specialty providers to ensure timely access to behavioral health services.

Qualifications

• Three years of clerical experience, at least one year in managed care, healthcare, or behavioral health setting.
• HS diploma or GED or California Certificate of Proficiency.
• Knowledge of confidentiality rules for medical information and healthcare compliance.

Responsibilities

• Assist with care coordination to ensure patients receive optimal care.
• Interact with providers and staff to schedule appointments and manage referrals.
• Secure authorizations for behavioral health services from contracted health plans.
• Input data into care management systems and verify patient eligibility.
• Coordinate patient transfers and caregiver communications as needed.

Skills

Care coordination

Appointment scheduling

Communication

Spanish (optional)

Epic familiarity

Education

High school diploma

Tools

Epic

Job description

The County of Riverside's Riverside University Health System, Community Health Clinics in Mead Valley, CA is seeking a Patient Services Coordinator to coordinate care and schedule initial appointments, while securing authorizations with contracted health plans.

The role emphasizes front-office excellence, data entry into care management systems, and collaboration with primary and specialty providers to ensure timely access to behavioral health services.