Care Coordination Assistant - Healthcare Support

North Mississippi Health Services, Inc.; Tupelo, Northern (MS, KY); Hybrid; USD 23,000 - 34,000; Full time

Job summary

North Mississippi Health Services, Inc. is seeking a Case Management Assistant in Tupelo for on-site support. You will facilitate communication and documentation around patient stays, insurance, and case management, coordinating with payers, staff, patients, and families in a professional manner.

The role emphasizes organizational and communication excellence, with a focus on accuracy, regulatory compliance, and multi-stakeholder collaboration in a healthcare setting.

Qualifications

• Excellent organizational and communication skills; required.
• Working knowledge of wireless paging systems and hospital IT.
• Excellent telephone etiquette; required.
• Excellent knowledge of medical terminology; required.
• Ability to work independently and in a group.
• Maintain confidential records and manage multiple interruptions.

Responsibilities

• Recordkeeping/documentation for patient stay, insurance, and case management.
• Coordinate retrieval/submission of medical information for reimbursement.
• Notify insurance/payors of hospitalization and authorizations.
• Maintain electronic census and generate chart audit reports.
• Respond to calls and emails in a professional manner.
• Comply with NMHS/NMMC policies and regulatory guidelines.

Skills

Organizational skills

Communication skills

Medical terminology

Telephone etiquette

Interpersonal skills

Independent work

Education

Associate's Degree

High School Diploma or GED

Tools

Wireless paging systems

Electronic medical records systems

Job description

North Mississippi Health Services, Inc. is seeking a Case Management Assistant in Tupelo for on-site support. You will facilitate communication and documentation around patient stays, insurance, and case management, coordinating with payers, staff, patients, and families in a professional manner.

The role emphasizes organizational and communication excellence, with a focus on accuracy, regulatory compliance, and multi-stakeholder collaboration in a healthcare setting.