Care Coordination Assistant — CMS & Patient Support

Jackson Health System; Miami (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

Jackson Memorial Hospital is part of Jackson Health System and seeks a Case Management Assistant to support the Clinical Resource Management Department with data and CMS forms for smooth daily operations.

The role involves coordinating follow-ups, ensuring accurate medical record documentation, and maintaining confidentiality while serving patients and CRM leadership. Strong accuracy and teamwork are essential in this fast-paced hospital setting.

Qualifications

• High school diploma is required.
• 1–3 years of related experience are generally required.
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.

Responsibilities

• Provides CMS forms to patients in a safe, timely, and effective manner.
• Ensures documentation in medical records is accurate and confidential.
• Interacts with CRM leadership and patients to monitor progress and satisfaction.
• Adheres to protocols, rules, and regulations.
• Builds effective working relationships with CRM team.
• Coordinates referrals and scheduling of diagnostic studies and clinics as needed.
• Performs other related duties as assigned.

Skills

Analytical skills

Communication

Multitasking

Attention to detail

Time management

Education

High school diploma

Job description

Jackson Memorial Hospital is part of Jackson Health System and seeks a Case Management Assistant to support the Clinical Resource Management Department with data and CMS forms for smooth daily operations.

The role involves coordinating follow-ups, ensuring accurate medical record documentation, and maintaining confidentiality while serving patients and CRM leadership. Strong accuracy and teamwork are essential in this fast-paced hospital setting.