Care Continuum Partner: Medical Assistant & Telehealth Concierge

Lehigh Valley Health Network; Wind Gap (PA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive salary

Health benefits

Continuing education opportunities

Job summary

A health care organization is seeking a Care Continuum Partner - Medical Assistant to support patients and practices. This role involves collaborating with clinical care teams, conducting patient outreach, and facilitating telehealth appointments. Ideal candidates will have a Technical School Diploma in Medical Assisting and strong customer service skills. This full-time position offers a dynamic work environment focused on quality patient care.

Qualifications

• 2 years experience interacting with patients and performing identified core functions.
• 3 years experience in a complex health system environment.
• Working knowledge of basic computer functionality.

Responsibilities

• Collaborate with clinical care team for pre-visit planning.
• Conduct workflows for care gap closures and authorizations.
• Follow up on patient care and appointment needs.

Skills

Customer service skills

Attention to detail

Critical thinking

Ability to adapt to changing priorities

Education

Technical School Diploma as a Medical Assistant

Associate’s Degree in Medical Assisting

Tools

Electronic medical records software

Scheduling software

Job description

A health care organization is seeking a Care Continuum Partner - Medical Assistant to support patients and practices. This role involves collaborating with clinical care teams, conducting patient outreach, and facilitating telehealth appointments. Ideal candidates will have a Technical School Diploma in Medical Assisting and strong customer service skills. This full-time position offers a dynamic work environment focused on quality patient care.