Care Center Lead, Primary Care

Sutter Health; Lincoln (CA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health in Lincoln, CA is seeking a Care Center Coordinator to organize activities, assignments and workflow within the center. You will monitor operations and provide feedback to leadership to improve efficiency and patient care.

The role may also cover duties of allied positions as assigned. Ideal candidates have strong organizational skills, customer service experience, and the ability to work independently in a fast-paced environment.

Qualifications

• HS Diploma or GED required.
• 4 years recent relevant experience.
• Understanding of Care Center operations and claims processing.
• Ability to work independently with minimal direction.
• Strong customer service and communication skills.
• Organizational skills to manage records and fast-paced workloads.
• Willingness to learn all claims processing functions and pass a skill assessment.

Responsibilities

• Coordinate activities, assignments and workflow for the Care Center.
• Provide feedback and effective recommendations to leadership.
• May perform duties of supervised positions as needed.

Skills

Care Center operations

Independent work

Customer service

Workflow prioritization

Problem solving

Ability to learn claims processing

Education

HS Diploma or GED

Job description

We are so glad you are interested in joining Sutter Health!

Organization

SMF-Sutter Med Foundation- Central

Position Overview

Coordinates activities, assignments and workflow for an assigned Care Center. Provides feedback and effective recommendations to leadership. May also perform the duties of one or more of the positions functionally supervised.

Education

Job Description:

• HS Diploma or General Education Diploma (GED)

Typical Experience

• 4 years recent relevant experience.

Skills And Knowledge

• Understanding of Care Center operational functions sufficient to effectively coordinate workflow.
• Technical competency requirements in the area of primary job functions as outlined in the Principal Accountabilities Section for this position.
• Ability to function independently, identify problems and implement resolutions with minimal direction and guidance.
• Customer service skills sufficient to interface effectively with managers, clinicians, staff and customers.
• Organizational skills sufficient to keep records and recognize inefficient work processes.
• Ability to set and prioritize a constant fast paced workload.
• Requires ability to learn all Care Center related claims processing functions and pass a skill assessment for each application.

Job Shift

Day/Evening

Schedule

Full Time

Shift Hours

8

Days Of The Week

Monday - Friday

Weekend Requirements

None

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $32.28 to $45.19 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.