Care Associate-Neuro Surgical

Novant Health; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health New Hanover Regional Medical Center in Wilmington, NC is seeking a Health Unit Clerk to support nursing teams on the Neuro Surgical unit. The role emphasizes maintaining patient confidentiality, monitoring patient status, and assisting with basic patient care tasks.

You will work a day shift from 7am to 7pm as PRN with shift differential, complete an Novant Health sponsored training program, and develop strong communication and computer skills within a collaborative,

Qualifications

• High School Diploma or GED is required.
• Completion Novant Health sponsored training program required.
• Life Support Responder certification within 90 days of employment required.
• Completion of Novant Health Safety Attendant training required.

Responsibilities

• Maintains patient confidentiality at all times.
• Notifies nurse of changes in patient’s condition or behavior.
• Notifies nurse of vital signs and glucose levels outside normal ranges.
• Assists patients with hygiene and personal care, prepares mealtimes, and helps with meals.
• Keeps patient rooms clean and neat, stocks rooms, and manages supplies.
• Assists with patient elimination needs and comfort measures.
• Follows safety measures and infection control practices.

Skills

Communication skills

Writing ability

Computer skills

Customer service

Education

High School Diploma or GED

Job description

What We Offer

• Schedule: 7am - 7pm, Day Shift, PRN (Shift Differential for 7am-7pm)
• Department: Neuro Surgical
• Location: Novant Health New Hanover Regional Medical Center - NH NHRMC

Remarkable Care. Remarkable Careers.

Why become a Health Unit Clerk at Novant Health? Tuition Reimbursement Programs to assist you in your career growth!

Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

What You’ll Do

• Maintains patient confidentiality at all times.
• Immediately notifies nurse of changes in patient’s condition or behavior.
• Immediately notifies nurse of vital signs and finger stick blood glucoses outside of normal ranges.
• Assists patients with hand hygiene and personal care by obtaining and setting up bath supplies, obtaining linens, and providing clean gown. Assists patients with comfort measures by providing additional blankets and pillows, straightening bed sheets, fluffing pillows, and adjusting room temperature. Makes unoccupied bed.
• Keeps patient rooms clean and neat by gathering supplies and stocking rooms, tidying room clutter, emptying trash, and removing dirty linen.
• Assists with patient’s nutritional needs by preparing patients for mealtime, passing trays and picking up trays, assists and/or feeds patients as delegated by the nurse for patients without dysphagia or swallowing precautions.
• Assists with patient’s elimination needs by bringing bedpan/urinal and assisting to bathroom.
• Adheres to safety measures: Uses side rails as needed, keeps call bell close to patient, employs infection prevention measures (handwashing, posted isolation precautions, universal

What We’re Looking For

• Education: High School Diploma or GED, required.
• Licensure/Certification:
  • Completion Novant Health sponsored training program, required.
  • Life Support Responder (within 90 days of employment), required.
  • Completion of Novant Health Safety Attendant training, required.
• Additional Skills (required):
  • Upon completion of the Novant Health sponsored training program, the Care Associate works within the guidelines of nursing and Novant Health policies and procedures.
  • Must exhibit strong communication skills; ability to write effectively; effective computer skills, and strong customer service skills.
• Additional Skills (preferred):
  • Basic computer skills for documentation.
  • Medical Unit Receptionist (MUR) and Safety Attendant duties may be assigned as determined by unit leaders and unit needs. If needed in the MUR role, the Care Associate must be able to perform the MUR skills as indicated in the MUR job description. If needed in the Safety attendant role, the Care Associate must complete appropriate training and be able to perform the Safety Attendant skills as indicated in the Safety Attendant job description.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.