Care Access & Referrals Specialist

Catholic Health Initiatives; Kearney (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic in Nebraska seeks a Referral Specialist to orchestrate patient access by expertly managing referrals and authorization processes. You will obtain clearances for specialty visits, issue referrals for ancillary services, and secure approvals for medications, DME, home health and other services.

Collaboration across physicians, clinic and revenue cycle teams ensures accurate scheduling in the EMR and timely final communication back to the referring clinician.

Qualifications

• High School Graduate / GED with at least 1 year healthcare-related experience, preferably involving scheduling and EMR use.
• Experience with Google Suite or Microsoft Office products.

Responsibilities

• Collaborates across departments to facilitate scheduling across the patient care continuum.
• Schedules patients for referred services in various clinic and hospital departments using EMR scheduling systems.
• Communicates with patients to collect demographic information and referral preferences while determining time and location for services.
• Validates pre-authorization for referred services with clinic and revenue cycle staff.
• Manages referral work queues in the EMR and documents steps to finalize referrals and notify the referring clinician.
• Ensures referral orders are entered accurately into the EMR and coordinates changes with referring clinicians.

Skills

EMR scheduling

Clear communication

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

EMR systems

Google Suite

Microsoft Office

Job description

CHI Health Clinic in Nebraska seeks a Referral Specialist to orchestrate patient access by expertly managing referrals and authorization processes. You will obtain clearances for specialty visits, issue referrals for ancillary services, and secure approvals for medications, DME, home health and other services.

Collaboration across physicians, clinic and revenue cycle teams ensures accurate scheduling in the EMR and timely final communication back to the referring clinician.