Care Access Navigator: Referrals & Authorizations

CommonSpirit Health; Santa Maria (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

Dignity Health’s Pacific Central Coast Health Centers is seeking a Referral Specialist to orchestrate patient access by managing referrals, authorizations, and pre-certifications. You will gather, verify, and process referrals, coordinate with physicians, patients, and insurers, and ensure timely processing of requests.

You will set up appointments, coordinate clinic visits, and arrange transportation or interpreter services as needed, while maintaining clear communication with patients and

Qualifications

• Attention to detail required for referrals, authorizations and pre-certifications.
• Strong organizational skills to manage multiple referrals and appointments.
• Clear communication with patients, providers, and payers throughout the process.

Responsibilities

• Gather, verify, and process referrals, authorizations, and pre-certifications with physicians, patients and payers.
• Communicate billing and insurance questions to patients clearly.

Skills

Attention to detail

Strong organizational skills

Clear communication

Education

High School Diploma or GED

Job description

Dignity Health’s Pacific Central Coast Health Centers is seeking a Referral Specialist to orchestrate patient access by managing referrals, authorizations, and pre-certifications. You will gather, verify, and process referrals, coordinate with physicians, patients, and insurers, and ensure timely processing of requests.

You will set up appointments, coordinate clinic visits, and arrange transportation or interpreter services as needed, while maintaining clear communication with patients and