Care Access & Authorization Coordinator

Socket.dev; El Segundo (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Paid Sick Leave

Telehealth

Lab Discounts

Prescription discounts

Employee Assistance Program

Gym discounts

Travel discounts

Job summary

Behavior Frontiers in El Segundo, CA is seeking an Authorization Coordinator to support families, protect access to care, and strengthen billing integrity. This role centers on guiding families through authorization requirements, communicating status, and ensuring documentation meets payor needs.

You will partner with Billing, Revenue Cycle, Clinical, Intake, Scheduling, and external stakeholders to submit documents on time, verify accuracy of authorization records, track trends, and escalate

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills with a strong client service mindset.
• Strong time management, follow-through, and attention to detail.
• Ability to review documentation for accuracy and identify missing or inconsistent information.
• Experience with Microsoft Suite.
• Ability to multi-task while maintaining confidentiality and professionalism.
• Ability to maintain confidentiality of PHI.
• Ability to pass FBI & DOJ fingerprinting.
• Negative TB test results.
• Valid government ID.
• Bilingual in Spanish.

Responsibilities

• Serve as a trusted point of contact for families navigating authorization requirements, insurance changes, benefit updates, coverage lapses, and funding source transitions.
• Communicate authorization status, missing documentation, next steps, and insurance-related requirements to families in a clear, patient, and supportive manner.
• Ensure timely submission of all required documents to funding sources to support authorization approval and continuation of services.
• Review authorization records for accuracy, completeness, effective dates, service codes, approved units, funding source requirements, and alignment with scheduled services and across internal systems.
• Partner with Billing and Revenue Cycle teams to identify authorization gaps, resolve discrepancies, prevent avoidable denials, and support clean claim submission.
• Collaborate with Clinical, Intake, Scheduling, Billing teams and external stakeholders to protect continuity of care and integrity of services.
• Track recurring payor issues, documentation delays, authorization trends, and denial risks to support process improvement escalating complex issues while maintaining ownership of follow-through.
• Perform ad hoc duties and projects as assigned.

Skills

Excellent verbal and written коммуника

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office

Job description

Behavior Frontiers in El Segundo, CA is seeking an Authorization Coordinator to support families, protect access to care, and strengthen billing integrity. This role centers on guiding families through authorization requirements, communicating status, and ensuring documentation meets payor needs.

You will partner with Billing, Revenue Cycle, Clinical, Intake, Scheduling, and external stakeholders to submit documents on time, verify accuracy of authorization records, track trends, and escalate