Cardroom Server

Parkwest Casinos; Sacramento (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Parkwest Casino in Sacramento is seeking a friendly Server to deliver outstanding hospitality and accurate order accuracy. You will learn the menu, upsell daily specials, and engage with guests to ensure a memorable dining experience.

This role requires teamwork, a positive attitude, and the ability to work evenings, weekends, and holidays. Open availability and the legal requirement to be 21+ for gaming staff are expected; a high school diploma or GED is required, along with eligibility to work

Qualifications

• High school diploma, GED, or equivalent.
• Open availability; must work evenings, weekends and holidays.
• Must provide evidence of U.S. employment eligibility.
• Must pass a mandatory drug test and criminal background check.
• GAMING SERVERS and BARTENDERS must be 21 years old.

Responsibilities

• Know the menu to inform customers of specials and make recommendations.
• Write customers' food orders on slips and enter into the computer.
• Deliver guest service at a high level and be friendly with guests.
• Roll silverware, set up for the next shift, buss tables as needed.
• Build rapport with guests and work well with the team.
• Maintain an upbeat attitude throughout the shift.

Skills

Menu knowledge

Customer service

Team player

Positive attitude

Upselling

Education

High school diploma / GED

Job description

Do you enjoy working and meeting a wide range of people? Are you an outgoing, dynamic individual, passionate about hospitality? Parkwest Casino is looking for an enthusiastic, motivated Server to join our team and make a real difference in our guests’ experience!

This position is the perfect opportunity for a confident experienced individual with a great understanding of how to deliver fantastic hospitality.

We are seeking a team player who is ready to go the extra mile on every occasion to delight and astound our guests, and someone who will always look for opportunities to improve our service.

Think you have what it takes to make our restaurant thrive? Then check this out!

• A successful server will be fully knowledgeable of the menu so they can inform customers of daily specials, answer questions and make recommendations when needed.
• Servers are expected to write customers' food orders on order slips and enter orders into computers for transmittal to kitchen staff.
• Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.
• Servers should expect to roll silverware, set up and prepare for next shift, buss tables when needed after customers have finished dining.
• Servers should be able to build a positive rapport with our guests.
• Servers should have the ability to work with a team and portray an upbeat attitude during shift.
• Serving knowledge is a plus but what is more important is a commitment to yourself to be as good as you possibly can at displaying a positive, can-do attitude.
• High school diploma, G.E.D., or equivalent.
• Open availability. Must be able to work evenings, weekends and holidays.
• GAMING SERVERS and BARTENDERS MUST BE 21 YEARS OLD!!!
• Must provide evidence of employment eligibility in the U.S.
• Must be able to pass a mandatory drug test and criminal background check.

Physical and mental requirements

• Must be able to lift and carry tools, supplies, and inventory up to 50 pounds.
• Must be able to walk, stand, and bend at neck for 6 or more hours a day.
• Position will require repetitive use of hands for the following actions; simple and power grasping, fine manipulation, pushing & pulling and reaching for entire shift.
• Position may require exposure to excessive noise, exposure to dust, gas, flames, chemicals, exposure to extremes in temperature, humidity or wetness.
• Must be able to perform all essential duties with or without accommodation.

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

USD $16.90/Hr.

USD $16.90/Hr.