Cardroom Server

Thebike; Rancho Cordova, Northern (CA, KY); On-site; USD 19,000 - 27,000; Full time

Job summary

Parkwest Casino in Rancho Cordova, CA, is seeking a Server to deliver outstanding hospitality and guest service in a fast-paced casino dining environment. You will be expected to know the menu, upsell daily specials, and assist in creating a memorable guest experience.

Applicants must be 21+ for gaming-related roles, be eligible to work in the U.S., and pass a background check and drug test. Open availability for evenings, weekends, and holidays is required.

Qualifications

• High school diploma, GED, or equivalent.
• Open availability; evenings, weekends, and holidays.
• Must be 21+ for gaming servers and bartenders.
• Must be legally eligible to work in the U.S.
• Must pass drug test and background check.

Responsibilities

• Knowledgeable of the menu and daily specials; inform customers and make recommendations.
• Write customers' food orders on slips and enter orders into the computer for kitchen transmission.
• Deliver excellent guest service and strive to elevate service for our guests.
• Roll silverware, set up for next shift, buss tables after guests finish dining.
• Build positive rapport with guests and provide a welcoming atmosphere.
• Work with a team and maintain an upbeat attitude during shift.
• Display a commitment to hospitality and guest satisfaction.

Skills

Hospitality

Customer service

Teamwork

Positive attitude

Communication

Education

High school diploma / GED

Job description

Overview

Do you enjoy working and meeting a wide range of people? Are you an outgoing, dynamic individual, passionate about hospitality? Parkwest Casino is looking for an enthusiastic, motivated Server to join our team and make a real difference in our guest’s experience! This position is the perfect opportunity for a confident experienced individual with a great understanding of how to deliver fantastic hospitality. We are seeking a team player who is ready to go the extra mile on every occasion to delight and astound our guests, and someone who will always look for opportunities to improve our service. Think you have what it takes to make our restaurant thrive? Then check this out!

Responsibilities

• A successful server will be fully knowledgeable of the menu so they can inform customers of daily specials, answer questions and make recommendations when needed.
• Servers are expected to write customers' food orders on order slips and enter orders into computers for transmittal to kitchen staff.
• Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.
• Servers should expect to roll silverware, set up and prepare for next shift, buss tables when needed after customers have finished dining.
• Servers should be able to build a positive rapport with our guests.
• Servers should have the ability to work with a team and portray an upbeat attitude during shift.
• Serving knowledge is a plus but what is more important is a commitment to yourself to be as good as you possibly can at displaying a positive, can-do attitude.

Qualifications

• High school diploma, G.E.D., or equivalent.
• Open availability. Must be able to work evenings, weekends and holidays.
• GAMING SERVERS and BARTENDERS MUST BE 21 YEARS OLD!!!
• Must provide evidence of employment eligibility in the U.S.
• Must be able to pass a mandatory drug test and criminal background check.

Physical and mental requirements

• Must be able to lift and carry tools, supplies, and inventory up to 50 pounds.
• Must be able to walk, stand, and bend at neck for 6 or more hours a day.
• Position will require repetitive use of hands for the following actions; simple and power grasping, fine manipulation, pushing & pulling and reaching for entire shift.
• Position may require exposure to excessive noise, exposure to dust, gas, flames, chemicals, exposure to extremes in temperature, humidity or wetness.
• Must be able to perform all essential duties with or without accommodation.

EEO Statement

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

Min

USD $16.90/Hr.

Max

USD $16.90/Hr.