Cardiovascular Medicine Administrative Specialist

Cleveland Clinic; Arkansas; On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland Clinic Health System is seeking a Clinical Administrative Assistant II for the Heart Failure-Heart Vascular & Thoracic Institute. The role supports patient flow, referrals, and EPIC communications in a fast-paced clinical setting.

Responsibilities include managing calls, coordinating schedules, and processing medical records with attention to detail. The ideal candidate has strong communication and organizational skills and is proficient in Microsoft Office.

Qualifications

• High School Diploma or GED required; associate/bachelor may substitute two years of experience.
• 3 years of administrative assistant experience in a professional setting.
• Associate Degree or Bachelor’s Degree may substitute two years of experience.
• Experience with Electronic Medical Records (EMR).
• Must complete EPIC training during first year.
• Experience using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Online Skills Assessment may be used to evaluate qualifications.

Responsibilities

• Handle patient and clinic communications, including calls and MyChart messages.
• Triage outside and internal referrals and patient inquiries.
• Manage external medical records and enter imaging data into EPIC.
• Document patient matters and coordinate orders and labs.
• Schedule physician clinic slots and reconcile scheduling issues.
• Collect and forward insurance information to Patient Financial Advisors.
• Assist with check-in for virtual appointments and referrals.

Skills

Communication skills

Organizational skills

Multitasking

EMR systems

EPIC training

Microsoft Office

Education

High School Diploma or GED

Associate or Bachelor degree substitution

Tools

EPIC

Microsoft Office Suite

Job description

Cleveland Clinic Health System is seeking a Clinical Administrative Assistant II for the Heart Failure-Heart Vascular & Thoracic Institute. The role supports patient flow, referrals, and EPIC communications in a fast-paced clinical setting.

Responsibilities include managing calls, coordinating schedules, and processing medical records with attention to detail. The ideal candidate has strong communication and organizational skills and is proficient in Microsoft Office.