Cardiology Patient Access & Scheduling Specialist

Northeast Georgia Health System; Gainesville (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Northeast Georgia Health System is seeking a Patient Access Specialist to join its Revenue Cycle team in Gainesville, GA. You will schedule procedures, collect demographics, verify insurance, and help patients navigate the pre-registration and pre-certification process.

This role emphasizes accuracy, strong communication, and the ability to work under pressure. Training and a collaborative environment are offered to support delivering outstanding customer service.

Qualifications

• High School Diploma or GED required.
• Preferred: hospital registration or medical office experience.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of Protected Health Information (PHI) and patient privacy.

Responsibilities

• Schedule patients and collect accurate demographic and insurance information.
• Verify insurance eligibility and benefits with insurers and physicians offices.
• Obtain pre-certifications and identify patient financial responsibility.
• Provide financial counseling when appropriate and educate patients on billing processes.
• Document all data accurately in scheduling systems and ADT.
• Protect patient confidentiality and ensure HIPAA compliance.
• Respond to customer inquiries and meet department service goals.

Skills

Customer service

Communication skills

Analytical skills

Education

High School Diploma or GED

Job description

Northeast Georgia Health System is seeking a Patient Access Specialist to join its Revenue Cycle team in Gainesville, GA. You will schedule procedures, collect demographics, verify insurance, and help patients navigate the pre-registration and pre-certification process.

This role emphasizes accuracy, strong communication, and the ability to work under pressure. Training and a collaborative environment are offered to support delivering outstanding customer service.