Cardiology Device Tech

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; United States; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) match

Tuition reimbursement

Parental leave

Job summary

Duly Health and Care in New Lenox seeks an experienced cardiac device rhythm management specialist to perform in‑office interrogations, optimize device performance, and document outcomes. You will work with major vendors and coordinate follow‑ups to ensure patient safety.

A CRAT certification and 3+ years cardiology/EP experience are required, with a focus on hands‑on device management and data interpretation. Competitive pay and comprehensive benefits are offered.

Qualifications

• Cardiac device rhythm management experience required.
• 2+ years implanted cardiac device management with knowledge of all manufacturer programmers.
• CRAT certification required before employment start date.
• Bachelor’s or associate degree preferred or related field experience.

Responsibilities

• Perform in-office and in-person device interrogations with thorough data collection.
• Document visit outcomes and summarize device testing.
• Maintain in-depth knowledge of MRI-compatible devices for scheduling approvals.
• Perform AV optimizations in-office ensuring smooth procedures.
• Navigate vendor systems: Medtronic, Abbott, Biotronik, Boston Scientific.
• Address inappropriate device detections and therapy issues with EP physician promptly.
• Coordinate remote follow-ups (Latitude, Carelink, Merlin, Biotronik).
• Maintain records for device advisories, recalls, and alerts.
• Keep testing equipment up-to-date and reviewed.

Skills

Cardiac device management

CRAT certification

EP knowledge

Clinical documentation

Education

CRAT certification

Bachelor’s or associate degree preferred

Tools

Medtronic programmers

Abbott/St. Jude programmers

Boston Scientific programmers

Biotronik programmers

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

Position Highlights

• Full‑Time; 40 hours/week
• Hours: Monday‑Friday
• Location: New Lenox
• Travel Required

Position Overview

• Device Interrogations: Conduct in‑office and in‑person interrogations, ensuring accurate assessments and thorough data collection.
• Clearly document outcome of visit, including summary of device testing.
• MRI Device Knowledge: Possess in‑depth knowledge of MRI‑compatible devices, presenting relevant information to providers for patient approvals and MRI scheduling.
• AV Optimization: Skilled in performing AV optimizations in‑office, ensuring procedures are conducted smoothly and efficiently.
• Vendor Navigation: Proficient in navigating systems and tools provided by the four main vendors in the industry: Medtronic, Abbott, Biotronik, Boston Scientific.
• Cardiac arrhythmias--address inappropriate detection, therapy or therapy failure with EP physician in timely fashion.
• Telephonically assess, interpret and evaluate pacemakers' functions, assess patient questions and concerns and refer as appropriate.
• Perform and coordinate remote follow‑up visits (Latitude, Carelink, Merlin, and Biotronik).
• Manage office responsibilities which include documentation, records, and testing device maintenance.
• Maintain records related to device advisory, recalls, and alerts.
• Maintenance of device testing equipment and continual review of updates.

Experience and Qualifications

• Successful completion of a cardiac device rhythm management course or equivalent experience.
• 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers.
• 3+ years cardiology experience, cardiac electrophysiology preferred.
• Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date.
• Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date.
• Hands‑On Clinical Expertise: In addition to our standard remote competencies, candidates must possess proven, hands‑on experience performing in‑office device interrogations, optimizations, and programming changes.
• Bachelor's or associate degree preferred OR experience in a related field—nursing, medicine, electronics, or engineering.
• Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik).
• Experience in performing AV‑Optimizations under the guidance of a provider.
• Cardiac rhythm management industry training and experience preferred.

Base pay

The compensation for this role includes a base pay range of $25.94-38.91 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Culture & Purpose

Let’s start with what matters. People. Purpose. Care.

At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician‑led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem‑solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high‑quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.