Cardiology Clinic Operations Lead for Patient Care

Houston Methodist; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Houston Methodist is seeking a Practice Lead to coordinate daily department operations, oversee staff, and ensure timely patient care and service excellence in a fast-paced clinical environment. This role requires strong communication, organization, and problem-solving skills along with a customer-service mindset.

Responsibilities include training staff, designing workflows, cross-functional coordination, and maintaining adherence to SOPs to support providers and patients with safe,

Qualifications

• Diploma or equivalent required; an associate degree is preferred.
• Five years of health care or clerical support experience, preferably in a provider practice.

Responsibilities

• Coordinates daily department/practice operations and staff, ensuring professional patient and visitor interactions.
• Maintains office efficiency by planning schedules and providing coverage as needed.
• Acts as preceptor/mentor to staff and recommends initiatives to improve department scores.

Skills

Customer service

Communication

Multi-tasking

Organization

Problem solving

Teamwork

Education

High School diploma or equivalent

Associates degree preferred

Tools

Electronic Medical Record system

Computer skills for documentation

Job description

Houston Methodist is seeking a Practice Lead to coordinate daily department operations, oversee staff, and ensure timely patient care and service excellence in a fast-paced clinical environment. This role requires strong communication, organization, and problem-solving skills along with a customer-service mindset.

Responsibilities include training staff, designing workflows, cross-functional coordination, and maintaining adherence to SOPs to support providers and patients with safe,