Cardiac Rhythm Management CRM Specialist — Remote

Thornton Tomasetti; United States; Remote; USD 61.000 - 123.000; Vollzeit

Zusammenfassung

Abbott is seeking a CRM Product Support Specialist in the United States, a field-based role based in Rapid City, SD within the Cardiac Rhythm Management division. You will provide comprehensive engineering, sales, educational, and clinical support, responding to inquiries from physicians, healthcare professionals, patients, and field staff.

Responsibilities include acting as a clinical interface, building relationships, leading training sessions, and backing up CRM sales.

Qualifikationen

• Bachelor’s degree in Bio‑Medical Engineering or related healthcare field.
• Minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
• Must be able to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electro‑physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
• Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, to develop presentation materials.

Aufgaben

• Clinical Interface: Acts as a clinical interface between the medical community and the business.
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as‑needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales Support: Provides additional back‑up support to CRM Sales Representatives.

Kenntnisse

Bio-Medical Engineering

CRM product knowledge

Cardiology / electro-physiology

Cath lab procedures

Operating room procedures

Cardiac pacing systems

Engineering problem solving

Written and verbal communication

Presentation skills

Analytical abilities

Organizational skills

Time management

Independent work

Team collaboration

MS Office / office software

Ausbildung

Bachelor's degree in Bio-Medical Engineering or related field

Tools

CRM systems

Jobbeschreibung

Abbott is seeking a CRM Product Support Specialist in the United States, a field-based role based in Rapid City, SD within the Cardiac Rhythm Management division. You will provide comprehensive engineering, sales, educational, and clinical support, responding to inquiries from physicians, healthcare professionals, patients, and field staff.

Responsibilities include acting as a clinical interface, building relationships, leading training sessions, and backing up CRM sales.