Cardiac Monitor Technician

Shelby American, Inc.; California (MO); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative firm is seeking a detail-oriented ECG Technician to join their remote team. In this role, you will analyze and interpret cardiac rhythms, ensuring accurate documentation and effective communication with healthcare professionals and patients. The ideal candidate will thrive in a fast-paced environment, possess strong customer service skills, and be proficient in using web-based software applications. This position offers competitive pay and a comprehensive benefits package, making it an excellent opportunity for those passionate about cardiology and patient care. If you are ready to make a difference in the healthcare field, this role is perfect for you.

Benefits

Medical insurance

Dental insurance

401K retirement plan

Flexible working hours

Qualifications

• 1 year of related experience preferred in ECG interpretation.
• Ability to pass ECG interpretation proficiency exams.

Responsibilities

• Analyze and interpret cardiac rhythms and document appropriately.
• Receive inbound calls and ensure quality interactions with patients.

Skills

ECG interpretation

Customer service

Communication skills

Attention to detail

Education

High School Diploma or GED

Certified Rhythm Analysis Technician (CRAT)

Certified Cardio graphic Technician (CCT)

Tools

Web-based software applications

Standard computers

Basic office software

Job description

PURPOSE

Ability to work both individually and as part of a team to ensure efficient and accurate interpretation of ECG data and delivery of data to Physicians and allied professionals while also exhibiting excellent conversational skills with Customers and Patients. Must be able to pass ECG interpretation proficiency exams and effectively work with proprietary web-based software applications to perform essential job responsibilities.

** This is a fully remote role **

RESPONSIBILITIES

• Analyze and interpret cardiac rhythms with proficiency and evaluate for notification criteria and proper documentation
• Receive inbound phone calls from Healthcare professionals or patients and utilize appropriate soft skills to ensure a quality interaction
• Create, review and send Notification Reports, Daily Reports and End of Use Reports as needed
• Follow the chain of command for review of challenging EKG rhythms before notifications or reports are delivered
• Meet quality and performance standards
• Follow all company and departmental policies and procedures
• Perform other duties and responsibilities as assigned

EDUCATION AND LICENSES/CERTIFICATIONS

• High School Diploma or General Education Development (GED)
• Certified Rhythm Analysis Technician (CRAT) / Certified Cardio graphic Technician (CCT)

EXPERIENCE

• 1 year of related experience preferred
• Training program certifying rhythm analysis training

KNOWLEDGE AND TRAINING

• Demonstrate a team-centered and patient-first initiatives with a positive attitude
• Knowledge of medical terminology specific to cardiology
• Ability to thrive in a fast-paced call center environment
• The ability to communicate effectively both verbally and in writing
• The ability to read and follow detailed instructions, maintain accurate records, and complete and produce quality reports
• The ability to follow procedures and learn support technology
• The ability to plan, organize, multi-task and adapt to priority changes
• The ability to use standard computers and basic office software
• Knowledge and usage of business English, spelling, grammar and punctuation
• Attention to detail
• Willingness to work overtime or extra hours as needed.

SALARY AND BENEFITS

The estimated hiring salary range for this position is $22/hr to $26/hr. The actual salary will be based on a variety of job-related factors, including geography, skills, education, and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental, and 401K retirement plan.