Cardiac Clinic Patient Concierge & Admin Scheduler

uvmhealth; Burlington (VT); On-site; USD 31,000 - 45,000; Full time

Job summary

UVMMC in Burlington, VT is seeking a Patient Service Specialist in the Cardiothoracic department to support patient flow and front desk operations. You will handle high-volume calls, schedule ultrasounds and referrals, and enter data to keep patient charts up to date.

The role requires a high school diploma or equivalent, and experience in a clinical or administrative setting is preferred. This is a full-time, day shift position with standard hours.

Qualifications

• Proven customer service experience required.

Responsibilities

• Answer high volume incoming phone calls from patients.
• Scheduling of ultrasounds and referrals.
• Data entry into chart.
• Check out a patient and schedule a follow up appointment.
• Cover front desk when needed.

Skills

Customer service

Education

H.S. diploma or equivalent

Job description

UVMMC in Burlington, VT is seeking a Patient Service Specialist in the Cardiothoracic department to support patient flow and front desk operations. You will handle high-volume calls, schedule ultrasounds and referrals, and enter data to keep patient charts up to date.

The role requires a high school diploma or equivalent, and experience in a clinical or administrative setting is preferred. This is a full-time, day shift position with standard hours.