Card Services & Member Operations Specialist

Centra-Credit-Union; Columbus (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Centra Credit Union in Columbus, Indiana, is hiring a Member Operations Card Services Specialist to support Debit & ATM cards, ATMs, and Credit Card accounts. The role involves assisting with process improvements and project work within the Retail Team and other lines of business.

The starting wage is $21.88 per hour, with a comprehensive benefits package. Spanish/English interpreters may be eligible for a differential. Equal Opportunity Employer.

Qualifications

• High School Diploma or General Education Diploma (GED).
• A minimum of one year up to three years of similar or related experience, including preparatory experience.

Responsibilities

• Responds to Team Member and Member inquiries regarding Card Services programs within department SLAs.
• Communicates and manages responses to questions or education needs via intranet, training, and team meetings.
• Promotes the department mission and participates in team meetings; collaborates with lines of business to resolve issues.
• Identifies opportunities to improve processing; assists in developing and rolling out new products and services; tests new products and upgrades in Core System.

Education

High School Diploma or GED

Job description

Centra Credit Union in Columbus, Indiana, is hiring a Member Operations Card Services Specialist to support Debit & ATM cards, ATMs, and Credit Card accounts. The role involves assisting with process improvements and project work within the Retail Team and other lines of business.

The starting wage is $21.88 per hour, with a comprehensive benefits package. Spanish/English interpreters may be eligible for a differential. Equal Opportunity Employer.