Card Origination Platform Manager

The Huntington National Bank; North Carolina; Hybrid; USD 70,000 - 140,000; Full time

Job summary

The Huntington National Bank seeks a Senior Card Origination Manager to own and optimize credit card application decisioning platforms in collaboration with a Third Party Vendor. You will translate credit policy into operations, manage changes, and ensure regulatory compliance across multiple portfolios.

You will lead cross-functional teams, coordinate releases, and drive test plans and issue resolution with a focus on SLAs and risk mitigation in a hybrid on-site/remote work environment.

Qualifications

• Bachelor's Degree required.
• 5+ years in digital/tech product or program management in financial services recommended.
• Experience with card products and regulatory compliance preferred.

Responsibilities

• Own operational responsibility for credit card application decisioning platforms with Third Party Vendor.
• Coordinate platform enhancements and resolve production issues; draft change requests and validate tests.
• Develop test plans and perform testing across multiple portfolios.
• Participate in scheduled/off-hours releases to maintain platform stability.
• Lead weekly status meetings with third party vendors and stakeholders.
• Resolve production issues affecting customers and underwriters within SLAs.
• Document root cause analyses and remediation timelines.
• Collaborate to adjust delivery timelines as conditions change.
• Ensure adherence to operational procedures and reporting.

Skills

New customer onboarding

Strong communication

Risk analysis

Regulatory compliance knowledge

SQL/SAS

Education

Bachelor's Degree

Master’s degree in business, management, operations, engineering, or a related field

Tools

Microsoft Office Suite

Job description

The Huntington National Bank seeks a Senior Card Origination Manager to own and optimize credit card application decisioning platforms in collaboration with a Third Party Vendor. You will translate credit policy into operations, manage changes, and ensure regulatory compliance across multiple portfolios.

You will lead cross-functional teams, coordinate releases, and drive test plans and issue resolution with a focus on SLAs and risk mitigation in a hybrid on-site/remote work environment.