Card Origination Manager Sr

The Huntington National Bank; North Carolina; Hybrid; USD 70,000 - 140,000; Full time

Job summary

The Huntington National Bank seeks a Senior Card Origination Manager to own and optimize credit card application decisioning platforms in collaboration with a Third Party Vendor. You will translate credit policy into operations, manage changes, and ensure regulatory compliance across multiple portfolios.

You will lead cross-functional teams, coordinate releases, and drive test plans and issue resolution with a focus on SLAs and risk mitigation in a hybrid on-site/remote work environment.

Qualifications

• Bachelor's Degree required.
• 5+ years in digital/tech product or program management in financial services recommended.
• Experience with card products and regulatory compliance preferred.

Responsibilities

• Own operational responsibility for credit card application decisioning platforms with Third Party Vendor.
• Coordinate platform enhancements and resolve production issues; draft change requests and validate tests.
• Develop test plans and perform testing across multiple portfolios.
• Participate in scheduled/off-hours releases to maintain platform stability.
• Lead weekly status meetings with third party vendors and stakeholders.
• Resolve production issues affecting customers and underwriters within SLAs.
• Document root cause analyses and remediation timelines.
• Collaborate to adjust delivery timelines as conditions change.
• Ensure adherence to operational procedures and reporting.

Skills

New customer onboarding

Strong communication

Risk analysis

Regulatory compliance knowledge

SQL/SAS

Education

Bachelor's Degree

Master’s degree in business, management, operations, engineering, or a related field

Tools

Microsoft Office Suite

Job description

Description

Summary:

The Card Origination Manager Sr is responsible for ensuring a stable, efficient, and compliant operational environment for Card origination platform(s) held with a Third Pary Vendor. This role ensures credit policy and regulatory requirements are accurately translated and implemented within origination systems, while adhering to established operational and change‑management procedures.

Duties and Responsibilities:

• Serve as primary operational owner for credit card application decisioning platforms supporting Consumer, Secured Card, and ROL Mobile Prescreen portfolios, and as secondary support for Unsecured Small Business portfolios.
• Lead coordination of platform enhancements and smaller production issues, including drafting change requests, reviewing requirements, and validating testing plans.
• Develop comprehensive test plans, execute testing and production validation activities across Unsecured Consumer, Secured Card, ROL Mobile Prescreen, and other assigned platforms.
• Participate in scheduled and off‑hour production releases as needed to support platform stability.
• Lead weekly status update meetings with third party vendor(s) and internal stakeholders.
• Lead and support the timely resolution of customer‑ and underwriter‑impacting production issues, ensuring responses and reporting occur within defined SLAs.
• Ensure root cause analysis and remediation documentation is completed within required timeframes and supports sustainable issue resolution.
• Collaborate with management and stakeholders to establish and adjust delivery timelines under changing conditions.
• Ensure 100% adherence to established operational procedures, including daily compliance reporting, production/test table changes, and issue management activities.

Basic Qualifications:

• Bachelor's Degree
• 5+ years of digital/technology product or program management, preferably in financial services

Pre ferred Qualifications:

• New customer acquisition and on-boarding experience
• Master’s degree in business, management, operations, engineering, or a related field
• Experience working Card products (Debit, Credit, other card-based payment products)
• Strong attention to detail, focus on process
• Strong verbal and written communication skills
• Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues
• Familiarity with regulatory compliance requirements for financial institutions and products
• Proficiency with Microsoft Office Suite
• Experience with SQL and/or SAS

#LI-OnSite

Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$70,000-140,000 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.