Card Fraud Specialist I - Debit & Digital Payments

Simmons Bank; Little Rock (AR); Presencial; USD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Simmons Bank is seeking a Card Fraud Analyst I to identify, investigate, and resolve fraud across debit, credit, and digital transactions. The role focuses on timely analysis, strong documentation, and collaboration with internal teams to mitigate losses.

Responsibilities include handling Zelle-related cases, coordinating with law enforcement when needed, and maintaining compliance with applicable laws and bank policies. Strong communication and detail-oriented work are essential for success.

Formación

• Ability to review and investigate fraud across debit/credit cards and digital transactions.
• Ability to coordinate investigations with internal teams and law enforcement.
• Strong attention to detail and documentation of investigations.

Responsabilidades

• Review, analyze and investigate debit and credit card fraud and Zelle-related fraud.
• Serve as primary resource regarding card and Zelle fraud for associates and customers.
• Coordinate investigations with local, state, and federal law enforcement agencies.
• Maintain detailed records of all fraud investigations and ensure compliance with laws and bank policies.

Conocimientos

Fraud investigation

Analytical thinking

Team collaboration

Communication

Attention to detail

Problem solving

Herramientas

MS Office

Descripción del empleo

Simmons Bank is seeking a Card Fraud Analyst I to identify, investigate, and resolve fraud across debit, credit, and digital transactions. The role focuses on timely analysis, strong documentation, and collaboration with internal teams to mitigate losses.

Responsibilities include handling Zelle-related cases, coordinating with law enforcement when needed, and maintaining compliance with applicable laws and bank policies. Strong communication and detail-oriented work are essential for success.