Card Fraud Insights & Oversight Specialist

Aumni; Columbus (OH); On-site; USD 85,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Card Fraud Risk Oversight Associate to monitor fraud activity across card products and translate high-volume transaction data into actionable insights for governance and investigations.

You will analyze trends, detect anomalies, and support investigations while ensuring oversight practices meet regulatory and audit expectations. Collaborate with Fraud Operations, Risk, Compliance, and Technology to strengthen data quality and drive better fraud outcomes.

Qualifications

• Bachelor's degree required.
• Hands-on experience with SAS, SQL, and Python.
• Minimum of 1 year of experience in risk management or financial services.
• Strong written and verbal communication skills, including presenting to senior management.
• High initiative, self-direction, and organizational discipline.
• Ability to collaborate and build partnerships.
• Curiosity, attention to detail, and quick learning ability.

Responsibilities

• Aggregate large volumes of card transaction and case data to monitor fraud performance across card products.
• Validate datasets and metrics to ensure accuracy and consistency across reporting and oversight outputs.
• Analyze transaction patterns, anomalies, and behavioral signals to identify evolving fraud risks.
• Develop and maintain dashboards and recurring reports to track fraud KPIs, case volumes, and drivers.
• Conduct deep-dive analyses on fraud cases and cardholder behavior to support mitigation strategies.
• Partner with Fraud Operations, Risk, Compliance, and Technology to address data quality issues and strengthen oversight.
• Support investigations by providing clear insights, data extracts, and narratives for decision-makers.
• Prepare materials for regulatory, audit, and management requests, ensuring timely submissions.
• Identify process improvements through data-driven findings and recommend controls or enhancements.
• Document data definitions, methodologies, and lineage to uphold data governance.

Skills

SAS

SQL

Python

Education

Bachelor's degree

Job description

JPMorgan Chase & Co. is seeking a Card Fraud Risk Oversight Associate to monitor fraud activity across card products and translate high-volume transaction data into actionable insights for governance and investigations.

You will analyze trends, detect anomalies, and support investigations while ensuring oversight practices meet regulatory and audit expectations. Collaborate with Fraud Operations, Risk, Compliance, and Technology to strengthen data quality and drive better fraud outcomes.