Card Fraud & Disputes Specialist

Minnesota League of Credit Unions; BLOOMINGTON (MN); On-site; USD 34,440 - 38,572; Full time

Job summary

The Minnesota League of Credit Unions is seeking a Card Fraud Support Specialist to manage fraud-related inquiries and disputes for the SharePoint CU Visa Credit Card and Mastercard Debit Card portfolios. This role involves providing member support, monitoring transaction reports, and collaborating with fraud specialists.

Candidates are expected to have 3-5 years of related experience, specialize in fraud prevention, and possess strong organizational skills. The position is full-time, in-office, with a salary range of $25.00–$28.00 per hour.

Qualifications

• Three to five years of similar or related experience.
• Completion of specialized training including third-party modules.

Responsibilities

• Provide excellent service to Members and SharePoint CU Employees.
• Manage all card-related disputes per regulations.
• Monitor and act on communication from card vendors.

Skills

Customer service

Fraud prevention

Data entry

Regulation compliance

Education

3-5 years of related experience

In-house training and modules

Tools

Microsoft Word

Microsoft Excel

Job description

The Minnesota League of Credit Unions is seeking a Card Fraud Support Specialist to manage fraud-related inquiries and disputes for the SharePoint CU Visa Credit Card and Mastercard Debit Card portfolios. This role involves providing member support, monitoring transaction reports, and collaborating with fraud specialists.

Candidates are expected to have 3-5 years of related experience, specialize in fraud prevention, and possess strong organizational skills. The position is full-time, in-office, with a salary range of $25.00–$28.00 per hour.