Own It: Guest Experience & Wash Station Associate

Whistle Express Car Wash; Tennessee; In loco; USD 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Whistle Express Car Wash in Tennessee is hiring an Associate to be on the move across the lot, tunnel, and vacuum station. You will guide guests through the wash experience, keep the site running at full speed, and help ensure every guest leaves satisfied.

This role is physical with a tight-knit team and visible rewards. No prior experience required; a 60-day certification program sets you up from day one. You own your work and contribute to a fast-paced, customer-focused operation.

Competenze

• Customer service skills demonstrated at the Welcome Station.
• Ability to guide guests through the wash experience.
• Strong attention to safety and following procedures.

Mansioni

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow safety procedures and maintain a clean, organized wash area.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Perform opening and closing duties and keep the tunnel clean for safety and efficiency.

Conoscenze

Customer service

Sales

Team collaboration

Outdoor work

Descrizione del lavoro

Whistle Express Car Wash in Tennessee is hiring an Associate to be on the move across the lot, tunnel, and vacuum station. You will guide guests through the wash experience, keep the site running at full speed, and help ensure every guest leaves satisfied.

This role is physical with a tight-knit team and visible rewards. No prior experience required; a 60-day certification program sets you up from day one. You own your work and contribute to a fast-paced, customer-focused operation.