Car Wash Team Member - Customer Experience & Growth

Whistle Express Car Wash; North Baltimore (OH); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Whistle Express Car Wash in North Baltimore, OH is seeking a Team Member to deliver exceptional customer service while maintaining wash operations. You will guide vehicles into the wash tunnel, assist with membership activities, and uphold safety and cleanliness.

You’ll work at the Welcome Station, Wash Station, and Convenience Station, engaging customers, processing sign-ups, managing accounts, stocking detail centers, and performing opening/closing duties to keep operations smooth and safe.

Formación

• No experience required; 60-day certification program after hire.
• Strong work ethic and reliability.
• Ability to work outdoors in varying weather.

Responsabilidades

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation and identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Engage with customers to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations and plan changes.
• Stock and organize detail centers; maintain cleanliness.
• Empty trash, vacuum stations, and general site upkeep.
• Perform opening and closing duties to ensure smooth operations.

Descripción del empleo

Whistle Express Car Wash in North Baltimore, OH is seeking a Team Member to deliver exceptional customer service while maintaining wash operations. You will guide vehicles into the wash tunnel, assist with membership activities, and uphold safety and cleanliness.

You’ll work at the Welcome Station, Wash Station, and Convenience Station, engaging customers, processing sign-ups, managing accounts, stocking detail centers, and performing opening/closing duties to keep operations smooth and safe.