Car Wash Team Lead — Customer & Ops Leader

moxcarwash; Galion (OH); Hybride; USD 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Free car washes

Paid time off

Education reimbursement

Flexible schedules/work life balance

Refer a friend bonus

Paid training/career path development

Free uniforms

Résumé du poste

MID OHIO XPRESS CAR WASH in Galion, OH is seeking a Team Lead to oversee daily car wash operations and deliver excellent customer service. You will organize shift schedules, monitor attendance, assign tasks, and supervise staff to maintain smooth facility operations and guest satisfaction.

The role requires flexibility for evenings and weekends, the ability to lift moderate weight, and strong communication.

Qualifications

• Excellent customer service skills.
• Strong leadership and team management abilities.
• Ability to schedule shifts and monitor attendance.
• Excellent communication with customers and staff.

Responsabilités

• Organize shift schedules for team members.
• Monitor attendance, tardiness and time off.
• Assign duties to employees based on role and skills.
• Supervise staff and assist with tasks as needed.
• Train new and current team members on procedures.
• Handle customer issues and resolve conflicts.
• Balance cash drawers and prepare deposits.

Connaissances

Customer service

Team leadership

Shift planning

Conflict resolution

Cash handling

Communication

Description du poste

MID OHIO XPRESS CAR WASH in Galion, OH is seeking a Team Lead to oversee daily car wash operations and deliver excellent customer service. You will organize shift schedules, monitor attendance, assign tasks, and supervise staff to maintain smooth facility operations and guest satisfaction.

The role requires flexibility for evenings and weekends, the ability to lift moderate weight, and strong communication.