Team Lead, Car Wash Ops & Customer Experience

National Pride Equipment Car Wash Superstore; Galion (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay bonuses

Free car washes

Paid training

Job summary

Mid Ohio Xpress Car Wash in Galion, OH is seeking a Team Lead to run daily operations and deliver excellent customer service.

You will organize shift schedules, monitor attendance, assign duties based on skills, and train new team members to maintain high standards.

Join a growth-minded team offering daily pay-active bonuses, free car washes, paid training, and flexible schedules to help balance work and life.

Qualifications

• Courteous and professional attitude required.
• Excellent customer service skills for satisfaction.
• Flexible hours including evenings/weekends.
• Able to stand for long periods and lift moderate weight.
• Able to work outdoors in all weather conditions.
• Ethical interaction with colleagues and customers.
• Strong written and oral communication and interpersonal skills.
• Good physical stamina and ability to follow directions.
• Awareness of safety policies and compliance.
• Car wash environments can be wet and hazardous; safety precautions must be followed.

Responsibilities

• Organizing shift schedules for team members.
• Monitoring attendance, tardiness and time off.
• Assigning duties based on role and skills.
• Supervising employees and assisting with tasks.
• Handling customer issues and managing conflicts.
• Balancing cash drawers and preparing deposits.
• Greet customers and explain wash services; process payments.
• Ensure facility cleanliness and organization; manage equipment and hoses.

Skills

Courteous and professional attitude

Customer service

Flexible hours

Standing long periods

Lift moderate weight

Outdoor work

Ethical interaction

Written and oral communication

Physical stamina

Follow directions

Safety awareness

Job description

Mid Ohio Xpress Car Wash in Galion, OH is seeking a Team Lead to run daily operations and deliver excellent customer service.

You will organize shift schedules, monitor attendance, assign duties based on skills, and train new team members to maintain high standards.

Join a growth-minded team offering daily pay-active bonuses, free car washes, paid training, and flexible schedules to help balance work and life.