Car Wash Guest Experience & Upsell Specialist

Express Wash Concepts LLC; Suffolk (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay increases with training and skill

Recognition programs

Ongoing training and professional发展

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation (per Employee Manual)

401(k) with company match up to 4%

Educational reimbursement

Job summary

Express Wash Concepts LLC in Suffolk, Virginia, is seeking Team Members to deliver fast, friendly service and upsell Unlimited Wash Club memberships. Starting pay is $15.00 per hour, with opportunities to advance as you grow with the company.

As part of Green Clean Express Auto Wash, you will join a fast-growing, award-winning organization committed to eco-friendly washes and outstanding customer care. The role offers growth across 130+ locations with training and advancement paths.

Qualifications

• Customer service experience or aptitude.
• Willingness to upsell memberships and services.
• Strong communication and friendly demeanor.

Responsibilities

• Educate customers on Unlimited Wash Club benefits and membership plans.
• Greet customers and exceed expectations with strong first impressions.
• Engage with customers pre/post wash to ensure satisfaction.
• Operate basic POS and retail equipment.
• Pitch membership to new customers.
• Learn wash process and equipment to expand knowledge.
• Perform other related duties as required.

Skills

Customer service

Upselling

Communication

POS knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts LLC in Suffolk, Virginia, is seeking Team Members to deliver fast, friendly service and upsell Unlimited Wash Club memberships. Starting pay is $15.00 per hour, with opportunities to advance as you grow with the company.

As part of Green Clean Express Auto Wash, you will join a fast-growing, award-winning organization committed to eco-friendly washes and outstanding customer care. The role offers growth across 130+ locations with training and advancement paths.