Car Wash Guest Experience Specialist - Full-Time

Heartland Tommy’s; Manhattan (KS); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Education bonus

Free carwashes

Bonus program

Job summary

Heartland Tommy’s is seeking a Customer/Guest Service Specialist to greet guests, answer inquiries, and provide information on car wash services in our Manhattan, KS location. The role emphasizes face‑to‑face interaction, strong communication, and a customer‑centric approach.

You’ll handle POS transactions, explain promotions, assist with packages, document customer interactions, and help keep the site clean, safe, and welcoming.

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal and customer service abilities.
• Ability to explain services and respond to questions clearly.
• Experience with POS and basic computer systems is a plus.
• Must be at least 16 years old.

Responsibilities

• Interact with customers in person to provide support and information.
• Resolve customer problems and concerns promptly.
• Maintain records of customer interactions.
• Explain services and promotions to guests.
• Process point-of-sale transactions.
• Support a clean, welcoming carwash environment.

Skills

Communication

Interpersonal skills

Customer service

Sales

Organization

High-paced environment

Age 16+

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Heartland Tommy’s is seeking a Customer/Guest Service Specialist to greet guests, answer inquiries, and provide information on car wash services in our Manhattan, KS location. The role emphasizes face‑to‑face interaction, strong communication, and a customer‑centric approach.

You’ll handle POS transactions, explain promotions, assist with packages, document customer interactions, and help keep the site clean, safe, and welcoming.