Car Wash GM: Lead Ops, Growth & Guest Experience

Splash In; Leonardtown (MD); On-site; USD 64,000 - 77,000; Full time

Job summary

Splash In ECO Car Wash is seeking a General Manager to lead operations at our La Plata, MD location. You’ll oversee tunnel car wash operations, develop a strong team, drive memberships, and deliver fast, clean, friendly experiences.

This salaried role offers a competitive pay range, up to 20% annual bonus, and the opportunity to own a high‑performing car wash operation within a growing regional network.

Qualifications

• High school diploma or equivalent required; higher degree preferred.
• 2–3 years leadership experience in car wash, retail, hospitality, and/or service operations.
• Car wash operations experience strongly preferred.
• Strong sales, customer service, and problem-solving skills.

Responsibilities

• Lead daily tunnel car wash operations with focus on guest experience and memberships.
• Recruit, train, coach, and develop Assistant Managers, Supervisors, and Team Members.
• Maintain uptime via preventative maintenance and quick equipment issue resolution.
• Drive membership sales and service revenue through customer engagement.
• Manage labor, revenue, expenses, and profitability.
• Ensure a safe, clean, and welcoming facility; use POS and reporting tools.

Skills

Leadership experience

Team leadership

Sales

Customer service

Problem solving

Multitasking

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

POS systems

Scheduling software

Inventory management tools

Job description

Splash In ECO Car Wash is seeking a General Manager to lead operations at our La Plata, MD location. You’ll oversee tunnel car wash operations, develop a strong team, drive memberships, and deliver fast, clean, friendly experiences.

This salaried role offers a competitive pay range, up to 20% annual bonus, and the opportunity to own a high‑performing car wash operation within a growing regional network.