Car Wash Customer Experience Specialist

Chevron; San Ramon (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Full-time & Part-time shifts

Direct Deposit with weekly pay

Health & Wellness packages

Education reimbursement program

Recognition Program

Loyalty Service Time Program

Commuter Benefit Program

Job summary

Chevron Stations Inc (CSI) is seeking a Car Wash Attendant to engage customers, ensure a fast, friendly, and high-quality car wash experience, and support daily operations at our California locations.

You will resolve issues, process transactions, guide customers through the carwash process, and maintain cleanliness and safety on-site while promoting our Unlimited Memberships and services.

Qualifications

• Demonstrated ability to be a motivated and cooperative teammate with confidence in work processes and goals.
• Strong verbal and interpersonal communication skills including the ability to listen attentively and to communicate information clearly and effectively.
• Ability to organize and keep the car wash site clean and inviting.
• Strong problem-solving skills.
• A resilient, consistent, go-getter who sees every customer as a new opportunity.
• Someone who loves to be active and engaged all the time.
• Maintain the highest level of professionalism through the way you dress, carry yourself, and interact with customers.
• Retail and/or hospitality experience preferred.
• Valid driver’s license.
• Must be at least 18 years of age or older to work in California locations. Must be able to work weekends, holidays, and various hours.

Responsibilities

• Resolve customer service concerns.
• Take customer orders of Unlimited Memberships and sell Unlimited Memberships with accuracy and speed.
• Handle credit card transactions through the kiosk.
• Maintain a safe and clean working environment by completing daily checklists and following safety guidelines.

Skills

Customer service

Team player

Communication

Organization

Problem solving

Active lifestyle

Professionalism

Retail/hospitality experience

Valid driver's license

Weekend availability

Job description

Chevron Stations Inc (CSI) is seeking a Car Wash Attendant to engage customers, ensure a fast, friendly, and high-quality car wash experience, and support daily operations at our California locations.

You will resolve issues, process transactions, guide customers through the carwash process, and maintain cleanliness and safety on-site while promoting our Unlimited Memberships and services.