Car Wash Assistant Manager

Gas-N-Wash LLC; Joliet (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match after 6 months

Free unlimited car washes

Employee discount on gas

Leadership training

Job summary

Gas-N-Wash LLC in Joliet, IL is seeking an Assistant General Manager to oversee daily car wash operations and lead a high-energy team. You’ll drive guest satisfaction, coach staff, and manage memberships and add-ons to boost revenue.

You will greet guests with enthusiasm, ensure efficient opening/closing, and coordinate maintenance to keep the wash performing at its best. This role requires leadership, stellar service, and a hands-on approach to daily challenges.

Qualifications

• 2+ years of leadership or supervisory experience.
• Customer-first mindset and a passion for memorable service.
• Strong people skills to motivate, coach, and build a positive team culture.
• Goal-oriented mindset with a drive to meet monthly targets.
• Team player with a genuine desire to help customers.
• Strong problem-solving and staying calm under pressure.
• Basic mechanical aptitude or willingness to learn car wash equipment operations.
• Ability to work outdoors in various weather conditions.
• Ability to stand for long periods and lift 50 lbs.
• Willingness to travel for training and development and work a minimum of 40 hours per week.

Responsibilities

• Support daily operations from opening to closing procedures.
• Maintain exceptional customer service for guests.
• Greet customers with energy and enthusiasm.
• Promote and sell unlimited wash memberships, gift cards, and upgrades.
• Educate customers on wash packages and add-ons.
• Meet and exceed monthly sales targets while delivering great service.
• Lead, coach, and inspire CSR's and shift leaders to deliver top-tier service.
• Handle customer feedback professionally and convert challenges into loyalty opportunities.
• Monitor equipment performance and coordinate with maintenance teams to keep the wash running smoothly.

Skills

Leadership

Customer Service

Team Building

Sales & Upselling

Communication

Job description

Assistant General Manager - Car Wash Operations

“At Gas N Wash, our goal is to provide an exceptional customer service experience."

The Impact You’ll Make

As our Assistant General Manager, you’ll be the right hand to the General Manager, ensuring smooth daily operations, motivating a high-energy team, and delivering a customer experience that keeps people coming back. You’ll play a key role in growing our business, developing our staff, and making sure every car — and every customer — leaves better than when they arrived.

What You’ll Do

• Help support daily operations, from opening procedures to closing checklists, ensuring everything runs like clockwork.


• Maintain a strong emphasis on providing an exceptional customer service experience for our guests.


• Greet customers with energy and enthusiasm, creating a welcoming first impression.


• Promote and sell unlimited wash memberships, gift cards, and service upgrades.


• Educate customers on the benefits of different wash packages and add-ons.


• Meet and exceed monthly sales targets while maintaining excellent customer service.


• Lead, coach, and inspire a team of CSR's and shift leaders to deliver top-tier service.


• Handle customer feedback with professionalism, turning challenges into opportunities for loyalty


• Monitor equipment performance and coordinate with maintenance teams to keep our wash running at peak efficiency.

Requirements

What You’ll Bring

• 2+ years of leadership or supervisory experience, ideally in sales, retail, hospitality, or automotive services.


• A customer-first mindset and a passion for delivering memorable service.


• Strong people skills — you know how to motivate, coach, and build a positive team culture.


• Goal-oriented mindset!


• A team player attitude and a genuine desire to help customers.


• Strong problem-solving and staying calm under pressure.


• Basic mechanical aptitude or willingness to learn car wash equipment operations.


• Ability to work outdoors in various weather conditions.


• The ability to stand for long periods of time.


• The ability to lift 50 lbs.


• The ability to travel for training and development purposes.


• The ability to work a minimum of 40 hours per week.

Why You’ll Love It Here

• Competitive pay starting at $21-$23 per hour + uncapped commission for sales — your effort directly impacts your earnings.


• Health, dental, and vision insurance options.


• 401k match after 6 months of employment.


• Free unlimited car washes + employee discount on gas.


• Ongoing leadership training and career growth opportunities — we promote from within.

We are an equal opportunity employer and celebrate diversity!