Car Sales Representative

DARCARS Automotive Group; Silver Spring (MD); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on vehicle purchases

Opportunities to join community service initiatives

Internal career advancement opportunities

Job summary

A leading automotive dealership in Silver Spring is seeking a Car Sales Representative to sell new and used vehicles while providing exceptional customer service. The role entails engaging with customers both in person and virtually, achieving sales objectives, and collaborating with various teams. Candidates should possess strong communication skills, a commitment to customer service, and a valid driver's license. This full-time, entry-level position offers opportunities for advancement and employee discounts on vehicle purchases.

Qualifications

• Ability to engage with customers in person and virtually.
• Must have a valid driver’s license and an acceptable safe driving record.
• Must have a flexible schedule, able to work evenings and weekends.
• Ability to pass pre-employment background check.
• Strong communication and customer-service orientation.
• Willingness to work evenings and weekends.

Responsibilities

• Conduct business in a professional and ethical manner.
• Follow the DARCARS approach to selling.
• Maintain solid knowledge of brands and products.
• Coordinate with Finance and Managers to complete sales.
• Handle paperwork and vehicle delivery/registration processes.

Skills

Strong communication skills

Ability to speak multiple languages (Spanish and Chinese)

Commitment to customer service

Comfortable with video tools

Previous sales experience

Ability to stand and walk

Flexibility in schedule

Valid driver’s license

Education

High school diploma or equivalent (GED)

Tools

Facetime/video tools

Job description

Car Sales Representative

Join to apply for the Car Sales Representative role at DARCARS Automotive Group.

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Qualifications

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred but not required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast‑paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diploma or equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre‑employment screen (background)
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

Responsibilities

• Conduct business in a professional and ethical manner
• Follow DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in‑person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow‑up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develop personal income goals consistent with DARCARS standards and develop a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

Additional Information

We are an equal opportunity employer & drug‑free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at‑will basis & subject to termination if dealership rules & regulations are violated.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing